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🚀 Roles and Responsibilities
- Maintain a quick response rate for customer inquiries via chat and phone.
- Processing and fulfilling online orders.
- Work together with the team to deliver a seamless customer experience.
- Coordinate with fulfillment partners for seamless delivery operations.
🌟 Desired Candidate Profile
- Experience with direct-to-consumer customer support.
- Applicant needs to be an exceptional communicator in English and Tamil.
- Strong sense of time management and ability to handle pressure & multitask.
- Able to commute to and from work (Chennai, Little Mount).
- Loves to take on new challenges and is open to doing whatever is needed for the team.
🎉 Perks and Benefits
- Signing bonus on your first month.
- Minimum remuneration package of between ₹ 1,80,000 – 2,40,000 per annum.
- Quarterly bonuses and allowances.
- Overtime is included with 2x pay.
- 9am-7pm, with two days off per week.
- Flexible vacation policy with 22 annual leaves per annum.
- Great startup working environment with plenty of growth opportunities.
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